Our Refund Policy
Thanks for purchasing our products. In order to be eligible for a refund, you have to initiate the return within 15 calendar days of purchase by contacting us email@example.com. We will then send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. Product must be in the same condition that you receive it and undamaged in any way.
After we receive your item, your money will be refunded to the original payment method you’ve used during the purchase. For credit card payments it may take 5 to 10 business days for a refund to show up on your credit card statement.
If the product is damaged in any way, or you have initiated the return after 15 calendar days have passed, you will not be eligible for a refund.
If you have any further queries feel free to contact us at firstname.lastname@example.org.